We clean all residential bins, including Wheelie General Waste, Recycling, Green Waste, Food & Garden Organics and Glass bins, depending on your council area.

Yes. Recurring planned residential bin cleaning services are currently available on a quarterly or 3 monthly basis, depending on your area and service route. We are also looking to offer weekly, bi-weekly and monthly bin clean services shortly.

Yes. We certainly offer One-off or casual residential bin cleans as needed from time to time. Feel free afterwards to move across to our recurring or planned Quarterly or 3 monthly maintainance cleaning plan at any time.

Our standard service is residential. Commercial, industrial, strata and specialised bin cleaning can be arranged separately.

Bookings can be made by calling Hero Wash direct 24/7 AI telephone assistant who will provide you with an instant quote and move to booking immediately. Of course, you can also place your direct booking via our website. A booking quote will be emailed to you stating the scheduled cleaning date ( which is performed the next day after the councils scheduled bin collection day). Once approved and online payment is processed, your clean is added to our cleaning schedule.

We need your:· Name· Service address· Phone number· Email· Bin type and quantity· Any special access instructions

No. Your booking is confirmed once Hero Wash has confirmed the appointment.

Where possible, we coordinate cleaning with your council's scheduled bin collection day and aim to clean the bin after it has been emptied which is typically the next day.

We provide a scheduled date or estimated arrival period. Exact arrival times cannot always be guaranteed because of route scheduling, weather, traffic and operational requirements.

Place it somewhere easily accessible, preferably at the street front or side nature strip.

Yes. Please ensure the relevant council collection has occurred and the bin is substantially empty.

Place it somewhere easily accessible, preferably at the street front or side nature strip.

Yes. Hero Wash does not ordinarily remove or dispose of household waste left inside the bin.

Please remove vehicles, objects or other obstructions that prevent access.

Please provide reasonable access and any necessary instructions before the service.

The service may be recorded as an unsuccessful attendance. We may offer another appointment, subject to route availability. An applicable rebooking or attendance fee may apply where disclosed or agreed.

Subject to your area and service route:Weekly – approximately every 7 daysFortnightly – approximately every 14 daysMonthly – approximately once per monthQuarterly – approximately every 3 months

Yes. Contact Hero Wash if your bin requirements, property or access arrangements change.

Yes. Recurring services may be cancelled in accordance with the applicable service arrangement.

Tell us before moving or as soon as possible.A recurring service may be transferred if your new property is within our service area and a suitable route is available.